To Make More Sales, Know Your Customer
on bobmoesta.medium.com/to-make-more-sales-know-your-customer-5348195b80bd
Comment
I’ve read “Demand-side sales 101” by Bob Moesta. His perspective on sales may be very interesting for a lot of product and service designers. The idea of reducing customer anxiety goes well with the “curate essential features” approach we do on our products at Lefty Ventures.